Friday, June 27, 2008
Friday, June 27, 2008 4:42:20 AM (GMT Daylight Time, UTC+01:00) (Other Tech)

During my recent trip to Hong Kong - I popped into a mobile device shop and took a quick look at the HTC Touch Diamond. touchdiamond The phone looks pretty good - and I was impressed (and I'd really really like to see something that can just about compete with the Apple iPhone). However for me at least, there has been a missing feature in the Windows Mobile dialer from the early versions to the present.

I travel a lot - and in many of the places I travel, there are special calling codes you can use to get a discount on your outbound international calls. So for example - instead of using an international calling code like; 
+1 212 1111 1111 (notice the +1 for North America, 212 for New York) - you swap the + sign for the discount calling code. From here in Thailand - if I use 009 1 212 1111 1111 with the 009 prefix - I get a whopping 30% discount with no strings attached. I seem to remember similar schemes in the states using Sprint and AT&T calling codes as well.

Here's the problem. On every Nokia mobile phone I've ever owned, there has always been an option to 'Use Number'. Which means that when you've looked up the contact you want to call - instead of dialing - you choose 'use number' and it loads the number into the dialer, where you can then make ad-hoc changes to the number before you dial. As far as I can tell, and after experimenting with the Touch Diamond, this feature still doesn't exist in the Windows Mobile dialer. There is no way to load the number into the dialer, and then edit the number before you dial. It would be time consuming to edit the contact first - add the calling code prefix, save the contact and then dial - only to have to change the contact details again the next time I want to use a different discount calling code, or revert to the standard international dialing prefix. There may be more than one discount code I'd like to choose from as well - so this isn't a global setting - what I really need is a way to edit the number before I dial without having to change the contact details.

Windows Mobile if you're out there - I want to love you, I want to use you - but I just can't until this is fixed.

Friday, June 27, 2008 6:42:54 AM (GMT Daylight Time, UTC+01:00)
Just had a quick look in Live search found this and this – I’ve not had a chance to try either but it’s a great example of why I like WM so much… it’s a platform people can extend fairly easily (there’s even a sample on MSDN to build your own!)
Friday, June 27, 2008 7:00:24 PM (GMT Daylight Time, UTC+01:00)
I've looked for third party applications to try and solve this problem before, but I think it's more fundamental than that (irrespective of which, the above links don't solve the problem). You should simply be able to load a number into the dialer from a contact - and then edit it before you dial if you want to.
Monday, June 30, 2008 11:44:58 PM (GMT Daylight Time, UTC+01:00)
Doesn't the Dialer Autoprefix feature in settings handle this?
Wednesday, July 02, 2008 7:29:02 AM (GMT Daylight Time, UTC+01:00)
Almost - but if I'm using a different code (there are a few to choose from here , 008, 009, depending on who's offering the best deal at the time), then I have to change this setting again before I dial. Also if the line quality of the discount prefix is bad then I might decide to go ahead and dial straight-out using regular + prefix only.
Thursday, December 25, 2008 3:41:24 AM (GMT Standard Time, UTC+00:00)
LoneTear PhoneHelper allows you to edit a number in Windows Mobile before dialing
rrad
Thursday, December 25, 2008 4:12:05 AM (GMT Standard Time, UTC+00:00)
@rrad - thanks for that - will take a look.
Sunday, February 08, 2009 12:10:44 PM (GMT Standard Time, UTC+00:00)
Hi bros, thanks for that..I have the same problem with Anthony....travel alot and need to input different prefix...

I was convinced Nokia is a better phone, in terms of user interface is concerns, but this little software solve my problem and I am thankful for that information. I don't need to change my phone now as the problem is driving me crazy.

Hope window will incorporate this feature in their next release...

Regards,

Skyho
Monday, December 07, 2009 11:15:39 AM (GMT Standard Time, UTC+00:00)
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Wednesday, May 12, 2010 8:28:04 AM (GMT Daylight Time, UTC+01:00)
Hi there, I just wanted to say thanks for this informative post, can you please allow me to post it on my blog?
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